Q1. Is Cox affiliated with AOL or offering this service in partnership with AOL?

A1. No, Cox is not affiliated with AOL in any way. Cox is merely alerting AOL customers to an option provided by AOL itself, that allows customers to determine what Internet access provider they use to access both Internet content as well as AOL content. By using this option, AOL customers can take advantage of the benefits of the Cox HSI service even if they do not want to give up their AOL service.

Q2. Can I still email my friends and relatives on AOL?

A2. Of course! Using Cox High Speed Internet, you can exchange email with anyone who has an email address, including AOL subscribers. At speeds up to 50 times faster than a dial-up connection, to send or receive new mail is practically instantaneous with Cox High Speed Internet.

Q3. Does Cox High Speed Internet have a place to save my favorite web site addresses?

A3. Cox High Speed Internet has a section called Favorites. The Favorites section is a great way to quickly recall your favorite web sites without having to type in an address or browse the Internet every time. They are also simple to use and easy to organize.

Q4. Does Cox High Speed Internet offer similar content and channels to AOL?

A4. Cox High Speed Internet offers similar content channels to AOL. Yet because Cox High Speed Internet downloads information up to 50 times faster than a standard dial-up Internet connection, you can experience revolutionary online content not possible on a dial-up connection.

Q5. Is Cox High Speed Internet the best Internet service available for my home?

A5. Cox High Speed Internet connects you to the Internet at speeds up to 50 times faster than a 28.8K dial-up connection. With a dial-up Internet connection, you have to wait for pages to download. Plus, as you may have already experienced, at peak times you may not be able to log on to the service because of busy signals, and even when you do log on, you may get disconnected after a period of non-use.

Because Cox High Speed Internet uses cable lines, you have an Always-On connection, no dial up required to the Internet. This means no dialing-up, no busy signals, and no bottlenecks. The ingenious Cox High Speed Internet network architecture allows subscribers to avoid much of the heavy traffic and congestion that most Internet users face.

Q6. Does Cox High Speed Internet offer chat and newsgroups?

A6. You can also participate in Cox High Speed Internet-only newsgroups where you can discuss ideas, opinions, and information about the service with fellow subscribers. We understand the importance of community and recommendations for new and different newsgroups are only a click away.

Q7. How do I make the switch from AOL to Cox High Speed Internet?

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